Frequently Asked


Topic Replies Activity
Alfred says "One More Step!" What's next? 104 18 September 2017
Save Data & Energy with Alfred's Remote Switch! 50 12 March 2019
What are battery push notifications and how can I turn them off? 16 16 September 2017
Frequently Asked Questions 2 31 May 2019
To Reduce Disconnection Issues for iOS Cameras: Enable "Guided Access" 22 6 April 2019
Can I save videos? 8 4 January 2018
FAQ Directory 🇺🇸 🇪🇸 🇵🇹 🇩🇪 🇹🇼 🇯🇵 🇰🇷 🇷🇺

English Español Português Deutsch 中文 日本語 한국어 Русский Why doesn’t Alfred make sense in my language? If you need to report an issue of the app, please fill out the form!

1 29 June 2016
All about Low-Light Filter 32 20 February 2019
Can I have multiple cameras under one account? 14 4 January 2018
What are the 4-digit numbers in the messages I get from Alfred? 1 13 October 2017
Why do I keep experiencing connection problems? 11 2 May 2017
All about Connection Problems 1 19 September 2017
How Is Your Camera Doing? Do the Camera Health Check! 23 6 April 2019
Where are my videos stored? 25 16 May 2017
Русский: Часто задаваемые вопросы 12 16 September 2017
Español: Preguntas más frecuentes 45 26 September 2017
Português: Perguntas Frequentes 21 4 September 2017
Why am I advised not to press the power key or home key? 10 26 September 2016
Tips for Making Alfred Work on Your Huawei Device 7 3 April 2019
All about Motion Detection/Notifications 27 27 September 2018
How to Cancel Alfred Premium 11 4 January 2018
Solve Alfred's WebViewer Black Screen Problem! 25 12 March 2019
How to watch live feed from multiple Cameras at the same time 1 17 August 2016
한국어:자주 묻는 질문 16 19 September 2017
Deutsch: Häufig gestellte Fragen 12 12 April 2017
Why is my Camera offline? 12 23 May 2018
Alfred's Video Saving Guide for PC 10 23 March 2017
[Error Codes] Let's Solve the Problems! 37 22 August 2017
How do I set up the camera? 13 22 September 2017
How do I mount the camera? 10 12 September 2017
I got connection Status Codes. What should I do next? 2 21 December 2017
Alfred said "The camera is not connected" 16 14 March 2017
Why does Alfred ask me to reconnect every few minutes? 1 28 July 2016
Does my Camera Unit need to be plugged in? 10 8 May 2017
I can’t watch video. What’s wrong? 25 26 July 2017
Status Code 1016 - What does that mean? 3 22 June 2016
Tips for Making Alfred Work on Your Xiaomi Device 6 25 November 2018
I have problems with Alfred's WebViewer. What should I do? 7 28 September 2018
Failure to Upgrade Alfred App DF-RPC-01 15 31 January 2017
Can I transfer Alfred Premium / Plus to another account? 1 26 March 2019
How do I activate Motion Detection? 8 25 August 2016
Can I retrieve the deleted videos? 1 7 September 2018
How do I use the WebViewer on a computer? 8 4 January 2018
Can I manually change how long Alfred records the videos for? 7 4 January 2018
How Do I Use Two-Way Talk? 2 22 January 2018
What is the Moment? 8 25 August 2016
Can I wake my Camera back up after the device restarted? 2 24 June 2016
日本語:よくある質問 9 30 August 2017
Does my Camera need to be connected to the Internet? 8 4 January 2018
[Android Camera Only] What if my Camera Unit falls asleep? 2 4 January 2018